Shipping
How your prints reach you
Last updated August 2026
Everything ships flat between rigid boards. A print that arrives creased is not a print, so we would rather pay for the stiffener than replace the order.
Where we post from
Every order is printed and packed in Chennai, then posted across India. We price against India Post Speed Post, which bills actual weight. Private couriers bill volumetric weight, and prints are light but bulky, so they work out worse for you.
How we send
Every order goes by India Post Speed Post, so it is always tracked: you get a tracking number, and India Post sends SMS updates.
What Speed Post costs
Cost depends on where you are and how heavy the parcel is. These are the current rates:
| Destination | First slab | Each extra slab |
|---|---|---|
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How long delivery takes
Delivery times count working days from when your payment clears.
| Destination | Delivery time | Free delivery |
|---|---|---|
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Custom orders from your own photos can take a little longer — if yours will, we tell you on WhatsApp rather than leaving you guessing. Festivals, weather and postal strikes can stretch any delivery, and we will not pretend otherwise.
Tracking your order
Every order gets a code the moment it is placed. Enter it on the Track order section of the shop to see where things stand. The Speed Post tracking number appears there too once we post it.
If your pincode will not go through
A few pincodes are not serviceable, and some are serviceable but far more expensive than the table above. If checkout refuses your pincode, message us on WhatsApp — more often than not there is a way to get it to you.
Wrong address
We post to the address you type at checkout. If it is wrong, tell us before dispatch and we will fix it at no cost. After dispatch a parcel usually has to complete its return journey to us before it can go out again, and the second postage is chargeable.